Consumer Action

August 12, 2010

Data Depot is a Company of Crooks (re-direct)

Filed under: Data Depot,E-mail Lists — Clark @ 8:22 pm
Tags: , , , ,

This is one of the many complaints against by yet another victim of their shoddy business practices.  Click here to see the complete post.


June 9, 2010

Checking Better Business Bureau Reports. What to Look For.

A member of a networking site where I sometimes post asked if there were any good internet companies offering mailing lists, e-mail list, etc.  At the time of the question, I had knowledge of two companies:  Data Depot ( and Info Group, Inc. (  As I have mentioned many times, is not accredited with the BBB and has an F rating.  Info Group, Inc. is accredited with the BBB and has an A+ rating.

What does this mean?  According to the BBB website, “If a business has been accredited by BBB, it means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.  BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

Ratings are determined by a number of factors including how complaints are handled by the company.  The BBB website states, “BBB assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filled with BBB.

Here is a partial list of companies offering these services along with their BBB rating and accreditation status. 

  • Info Group, Inc. (  Accredited with the BBB and has an A+ rating.  Approximately 37 complaints closed by the BBB over the past 3 years with 10 of those in the past year.
  • (  Accredited with the BBB and has an A+ rating.  This company has not had any consumer complaints in the past 3 years.
  • Constant Contact, Inc. (  Accredited with the BBB and has an A+ rating.  This company has had 19 complaints over the past 3 years with 4 of those occurring in the past 12 months.
  • List Giant (  This is a Gold Coast Partners business.  Gold Coast Partners is not accredited with the BBB and has a D rating.  This company has 1 complaint over the past 3 years that was unanswered by the company.  Also operates under the name Universal Lists.
  • Data Depot (  Data Depot is not accredited with the BBB and has an F rating. has had 56 complaints closed by the BBB in the past 3 years with 50 of those ocurring in the past year.  Company is also known as In Touch Media, LLC and operates additional websites and

Each of the respective BBB sites provides additional information about these companies.  It is a good place to start your research before giving any company, especially on the internet, your money.

BBB reports provide a great starting point to determine what type of company you may be dealing with. 

Hope this helps at least one consumer avoid a bad mistake such as the one I made when I stupidly engaged to provide mailing lists.

Let me know if you know of any other company that deserves mention, whether good or bad.



May 31, 2010

New Forum: Complaints

After my own bad experience with this F-rated company and meeting several others with similar experiences, I have decided to start a forum for the sole purpose of documenting this company’s bad business behavior.  Consumers have to band together and take action in order to hold internet companies accountable; otherwise, they continue to victimize unknowing consumers.  Check out DataDepotBizComplaints forum.

Please share this with everyone you know – you never know who else might be a dissatisfied customer needing a place to document his/her experience.  You can also learn more information about the steps you can take if you are “taken to the cleaners” by any company. 

Help us make a positive difference on the internet.  Bookmark this new forum, join in the discussion and share.

May 30, 2010 Continues to Pile Up Complaints

Now up to 49 complaints at the West Florida BBB just this year, continues to show why it retains its F rating.  Here is an example of one of the latest complaints:

Because this company continues to get away with ripping off people, a new forum dedicated specifically to documenting complaints against has been started.  If you or anyone you know has had a bad experience with this company, please share it on this forum.  Also, I encourage you to bookmark the forum and share with your friends – who knows, you may help save them from losing their money.

May 17, 2010

Is There A Difference Between Internet Companies Offering Mailing Lists?

Filed under: Consumer Advocacy,Data Depot,E-mail Lists — Clark @ 7:07 pm

You’ve seen the very poor reviews and ratings for  Are all internet companies offering mailing lists and e-mail lists as bad as  We’ve looked at one of the other companies out there and found that the answer is, no, they are not all the same. has an F rating with the BBB with over 50 complaints (most in the past year) and is not accredited with the BBB. 

Compare that to one of their competitors – InfoGroup, Inc. – another company offering similar services.  InfoGroup, Inc. has 37 complaints in the past 3 years, holds an A+ rating and is accredited with the BBB.

Not hard to determine which company is the better choice.  We recommend InfoGroup, Inc. and advise customers to stay away from

Shop wisely.

Your Consumer Action Advocate.

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